Kavya Iyer — Consumer Complaint

Pending

District Consumer Forum, Chennai#CC/218/2026 Kavya Iyer v. Skyline Motors Pvt. Ltd.Consumer · Complaint

What this case is about

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Deficiency in service claim against automobile dealer for delivering a defective vehicle and refusing replacement despite manufacturer's recommendation.

Key facts

•Complainant purchased an SUV from Skyline Motors on 18 November 2025 for ₹28,50,000.
•Within three months, recurring engine issues surfaced despite multiple service visits.
•Manufacturer's regional office recommended replacement; dealer refused.

Legal issues

•Whether the dealer's refusal amounts to deficiency in service.
•Quantum of compensation for mental agony and loss of use.

What to do next

1File affidavit of evidence.
2Obtain independent mechanical inspection report.

Open tasks · 1

Serve dealer with notice20 Jul

Documents missing

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What changed recently

No recent activity.

Parties

Kavya Iyer (Complainant)

Skyline Motors Pvt. Ltd. (Opposite Party)

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Trained on 3 documents · 1 drafts